California Office Supply Contact 1-10-75-55
This Guide will provide you with the information needed to get started with the new California Office Supply Contract.
Getting Started:
The first thing you must do is complete the on-line New Account Sign-up Form. You can also request a hard-copy be sent to you by e-mail, fax, or mail.
To complete the form, you’ll be asked for your supervisors name and email. This is to verify your purchasing authority. You will be sent your username and password within two days of verification.
If you have questions, you can also refer to our Customer Service contact information, the on-line Video Tutorials or the FAQs;
Your Account:
Once you have your log-in information, go to the Registered Users log-in, from the Home Page of calnosi.com. After successfully logging in, you will first be taken to your "My Account" page. Here you will be able to look up saved orders, review your purchase history and manage other account information
Now, you can begin to search for products and add them to your shopping cart. There are many ways to find your favorite products, the three most popular are by: Category, Keyword or SKU#. You can also narrow the parameters and specifically look for DVBE products, SABRC items or CLIN#s. After seeing your initial search results, many attributes of the product you're looking up will appear in the left-hand column and give you the opportunity to filter by: manufacturer, color, size, quantity or any other attribute in that product family.
When you find items that you would like to purchase, enter the quantity and add it to your shopping cart. At any time, you may also add the items to your favorites list, for quick reference.
Once you are done adding your products to your cart, proceed to the checkout by clicking on the shopping basket or checkout link on the upper right. Now, you will move into the four-step checkout process:
Step 1 - will ask you to pick or add your "ship to" address.
Step 2 - will ask you to enter your order information; P.O.#, Billing Code #, SCPRS #
Step 3 - will ask you to enter your payment method;
"Bill me" (paying through State Controllers Office)
or
Credit Card (Cal Card).
Step 4 - you will be able to review and submit your order for purchase. You also may still add and delete items from the cart, or return to shopping.
Once your order is submitted, your part is done! Now...you will receive four (4) things from us:
1) Order Confirmation e-mail will contain a unique NS0 number, confirming your order has been received by National Office Solutions and is being processed. There will also be a link on this email which will refer you back to your order on the website. Here you can print the order details (STD 65 equivalent) for your records.
2) Order Acknowledgement / Shipping Notification e-mail reflects what products are on your order, what has been filled (or back-ordered) and when you can expect it.
3) Your Product via UPS or other ground carrier (for special orders or remote locations)
4) Invoice will be sent to you via USPS. CAL card invoices will show a zero balance and that it was paid by CAL Card. All other invoices received with a balance, should be processed for remittance, based on your agencies procurement procedures.
Please contact us with any questions or feedback via:
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www.calnosi.com
800-573-6674
This guide is also available on-line HERE